frequently asked questions
If you have questions about our services or company, you may find the answers you’re looking for here.
The below answers are provided for guidance and may not cover your own specific project or circumstances.
How can you support projects at short notice?
We have a large team of dedicated team members and as such, we can accommodate urgent work without impacting other projects.
Where are you based?
We currently reside within North Bristol, in the Frampton Cotterell area.
Can I see some of your previous work in person or live projects?
Yes of course, we would need to ensure the property owner is happy to have external visitors prior to arranging a viewing. We also have pictures of projects if that would be more suitable too.
How do I know whether you will complete the necessary works and trust that my money is safe?
We fully understand the investment made and how difficult it can be to raise the necessary funds. That is why we offer contracts that protect both parties, likewise, our work is insured and is backed by a guarantee.
Who will be my point of contact during the project?
A dedicated project manager will be your primary point of contact throughout the journey. If for whatever reason this needs to change, we will inform you ahead of time and ensure you are equally happy.
How do I know the site will be safe?
Health and safety is very important to us. We ensure risk assessments are created prior to every project and always use reputable and professional suppliers.